Help
Support
One person makes Flushr and reads every message. Email jamesjlee04@gmail.com and say which of the things below it is about. Reports about content are acted on within 24 hours; everything else is usually answered within a couple of days.
Report something
Every public toilet has Report this toilet on its page. Pick a reason (wrong place, inappropriate, spam, or something else), send, and you are done: we are emailed the moment you tap Send and we act within 24 hours. If a toilet is a copy of one already listed, use Looks like a duplicate of… on its page instead, which tells us which one. When sharing arrives, every post and every profile will carry Report in the same place. You are never told who reported you, and nobody is told you reported them.
Block someone
After you report something that a person added, the thanks card offers Block. When profiles arrive, Block will be on every one. A blocked person cannot see what you share and you cannot see what they share. You can undo it from the same place.
Reset your password
On the Sign in screen tap Forgot your password?, enter the email on your account, and open the link that arrives on the same device. It opens Flushr on a screen to choose a new password. Links last an hour and work once; ask for another if it has expired.
Delete your account
Profile → Settings → Delete my account. It deletes your account, every visit, every rating, every badge, every report and block you made, and every private toilet you added, immediately and for good. Public toilets you added stay on the map for everyone else, without your name. Guests can delete too. You do not need to email us, but you can if something went wrong.
What Flushr keeps
The Privacy Policy lists it in full. In short: your diary, the toilets you add, an optional location you pin, an optional private health field, and an email address only if you create an account. No photos, no background location, no advertising or analytics SDK.
Something else
A bug, a badge that did not land, a toilet in the wrong place, a question about the rules in the Terms of Use: email jamesjlee04@gmail.com. Include the app version from the bottom of Settings if it is a bug.